Please allow 2-3 business days for your order to process and an additional 3-7 days for shipping. Every package ships via USPS.
Once our package leaves our warehouse, Khuya is no longer responsible for lost or stolen packages
If your package shows delivered, but you have not received it please reach out to USPS Customer Service HERE. Due to privacy concerns Khuya cannot reach out to USPS on behalf of the customer. USPS will allow you to file a claim with your tracking number.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly to firstname.lastname@example.org and we’ll take you through the process.
It depends on the the product. All options are outlined on the product page, so look out for customization options there. View personalized products
For customer service please contact: email@example.com